Difference of SLI, SLO, SLA in Site Reliability Engineering (SRE)
Introduction: Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Agreements (SLAs) are essential concepts in Site Reliability Engineering (SRE) and service management, used to measure and manage the reliability and performance of services. While they are closely related, each term serves a distinct purpose in defining service expectations and outcomes. Here’s an overview of their differences: Site Reliability Engineering Training 1. Service Level Indicators (SLIs) SLIs are specific metrics that provide real-time measurements of the performance, reliability, and quality of a service. SLIs focus on individual aspects of service, such as uptime, latency, or error rates. They offer a data-driven approach to assess whether a system is working as expected. What SLIs measure : SLIs are a technical measurement of key aspects of a system’s behaviour, such as: Availability : The percentage of time a service is up and running. Latency